Frequently Asked Questions

Below are answers to some of the most common questions asked about our online training.

How do I enrol in an online course?
You can access the enrolment forms for our online courses via the Rail Training Calendar page of this website. Once you have clicked through to the Online Courses, select the course you want to enrol in and complete the enrolment and payment process.

The enrolment process will require you to answer questions regarding your identity, education level and any requirements for learning assistance. This process is to ensure your suitability for the course.

Within 24 hours of completing the enrolment process, you will be emailed a username and temporary password to gain access to your course on the Go Train Learning Management System (LMS). You will be required to change your password on first log in. Please keep a copy of your password in a secure location at all times.

If you purchase more training courses, you will use the same username and password to access the LMS. Once a course is purchased you will have six months to complete the training and assessment successfully.

Are all units enrolment procedures the same?
NO. The procedure for registration and enrolment differs between our Online units and those conducted as a Face to Face Workshop.

Many of our units involve High risk Work training, so we have to be sure that all aspects of your application meet strict entry requirements. The
specific entry requirements for each course are outlined for you in the pre training information for the course.

Students may enrol online by first clicking the ‘Enrol Now’ button from the course’s page in the website or register to attend a course through our training calendar. You will have the option in most cases to pay for the course directly with your Credit Card or by PayPal. More information on payment options is available in this section.

Before you enrol, you must read the Pre Training Information for the course, GoTrain Procedures, Policies, Terms and Conditions from the Student Information pages very, very
carefully. This is a critical part of the enrolment procedure. If you purchase a unit you are signifying that you have read and accepted all the terms and conditions.

If you already are a student enrolled in another online course, you can undertake multiple courses at the same time. It is possible to directly enrol from within your student portal, but you must first read the course information before you do so.

How do I begin online training?
After you enrol and pay the course fee you will receive an email with instructions, your username and temporary password to access the Learning Management System (LMS).

The LMS is the platform that delivers your online training materials and where the online assessments are submitted.

When you log in to the LMS, you will see your course listed on your Dashboard. Click through to the course to begin the training.