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Refund Policy
Since GTI is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is delivered.
As a customer you are responsible for understanding this upon purchasing any item at our site. However, we realize that exceptional circumstance can take place.
We DO honor requests for refund for the following reasons. - non-delivery of the product: due to some mailing issues you do not receive a delivery e-mail from us;
Please, mind that our Support Team is ready to provide you with timely and efficient professional assistance.
Be sure that we will find the best convenient solution for your query.
Requests for a refund are accepted only within the period of 48 hours after the order is placed.
You should accompany this request with detailed and grounded reasons why you are applying for a refund.