Prepare and serve espresso coffee SITHFAB012A - Price: $59.95

We drink around one million cups of coffee each year.

That’s a lot of beans to grow, pick, roast, grind and extract (glossary) into coffee.

It also means a lot of cups, saucers and teaspoons to be washed, dried and stacked and litres of milk stored and chilled.

The word ‘espresso’ is derived from the Italian word for express (very quick) meaning the coffee is made and served immediately to the customer.

The key to quick service is preparation and that is what we will look at in this section. Preparation is vital for providing consistently good coffee.

You need to set up your work area with everything you require and establish the best work routine to ensure an efficient workflow.

In Sections 2 through 7 of this unit we will look at different types of coffee; how to select, grind and extract the coffee; texture the milk; serve the coffee; and then clean and maintain the espresso machine.

Let’s start by looking at the various components that make up the espresso machine

In this unit you will learn how to:

• Organise and prepare work areas
• Provide customer service and advise customers on espresso coffee
• Select and grind coffee
• Extract coffee
• Texture milk
• Serve and present espresso coffee
• Clean and maintain espresso machine