SITHFAB009A Provide Responsible Service of Alcohol

Our Responsible Service of Alcohol unit (RSA) is part of the Australian Tourism and Hospitality industry's response to sterner community attitudes towards alcohol abuse. The damage that alcohol abuse causes to our community is measured in costs to the health system, our emergency services, our welfare systems, but most importantly, the family unit.

The approach by the relevant state and territory liquor licensing authorities to insist that training in the responsible service of alcohol be mandatory for all employees, at all levels, is part of the industry’s self-regulation of itself, in response to those changing community concerns.

Over the last 20 years this Nationally Accredited unit has been completed by all persons involved in the sale or supply of Liquor at all levels- from wholesale producers right through to employees in the front-line. The effect that this has had on the instances of alcohol abuse has been profound, and continued mandatory training in the principles of RSA is expected to have a on-going positive effect on the Tourism and Hospitality Industries.

The liquor industry in Australia is regulated at the provincial level, and most licensing authorities approve of our online course to provide you with the ability to serve alcohol legally and responsibly under their Legislation.

Liquor Legislation across Australia can vary greatly, and is a topic that this course will cover closely. What this course will also examine is that although each State or Territory has its own distinct Liquor Acts, and in essence they all adopt for a “Harm Minimisation” approach to the sale and supply of liquor. They all aim to make not only the customer, but also the server and the licensee also more accountable for drinking behavior within their establishments.

Resources you will need

Resources you will need to provide:
To undertake this online training program it is very important that you have access to certain equipment and documentation. If you do not have your own, or are unable to arrange access to all of this equipment, you will struggle to complete this unit:

• A photo of either your current Driver/Rider licence, proof of age card or Passport*.
• An additional Passport-style photo (for the public access “Validate Certificate” portal)
• An active email address accessible from the computer you will use for your online training.
• Minimum ADSL or Broadband Internet connection with web browser software.
• Any device such as a PC, Laptop, or Notebook that can read Flash Player software
• Software Programs such as Adobe Reader, Adobe Flash Player and MS Explorer/ Safari/Chrome/ Firefox.

Please note* If you do not have a scanned copy of your ID you can take an image of it with a camera from your phone or a digital still camera. Simply save the image to your hard drive, or upload it directly into your Student Profile from your device.

Minimum Academic Entry Requirements:
To comfortably complete the online course, you will need English and Mathematical skills equivalent to a Year 10 Australian High School education. You will also need the discipline to study unsupervised, follow instructions carefully and be comfortable using a computer.

After you enrol we will ask you to identify if you have the sufficient Language, Literacy & Numeracy skills to undertake unsupervised online training in this unit. If you have a Learning or Physical disability that will restrict your chances of successfully completing the training, we are able to make reasonable adjustments to your online assessments to give you every chance in completing the unit.

If you would like assistance during training with your Language, Literacy or Numeracy skills please contact support@gotrain.com.au before you enrol.

Providing Skills

Completion of this Nationally Recognised RSA course will provide you with the skills and knowledge required to responsibly sell or serve alcohol, and will be seen by most State and all Territory authorities to represent sufficient training for employment.

Your online training is delivered over 5 chapters, where you will learn how to:

1. Alcohol and the Australian Liquor Industry.
2. Selling and Serving Alcohol Responsibly
3. Drinking within the limits
4. Intoxication
5. Refusing Service.

Graduates of this course will have a greater:

• Working knowledge and understanding of the relevant state or territory liquor legislation and industry codes and the ramifications of non-compliance for the enterprise and individual staff members
• Knowledge of underpinning reasons for and benefits of responsible service of alcohol
• Knowledge of principles of responsible service of alcohol and harm minimisation
• Ability to apply knowledge of responsible service of alcohol and harm minimisation to alcohol sales or service situations.

Passing This Course

To achieve a Statement of Attainment in any Nationally Recognised Training Unit, all students in Australia must demonstrate their competency in at least 2 different forms of assessment. Our online RSA course assesses your competence using both Multiple Choice and Short-Answer Case Study questions

Both of these assessments are completed online, as you progress page-by-page through the different sections of the course. Each section has its own set of multiple choice and Case Study questions that you will need to answer before you can move forward to the next section.

The Multiple-Choice questions are assessed automatically by our computer. The typed answers you submit for the Case Study questions are assessed by your Trainer, from an answer sheet template you will be provided with after you enrol in the course.

What qualification will I be awarded?

Successful graduates of this unit will receive a Statement of Attainment- SITHFAB009A Provide responsible service of alcohol, and will gain a deeper understanding of your Duty of Care obligations as a server within the liquor sector.

The Statement of Attainment you will receive can be used for either or both academic and employment purposes in Australia. If you are enrolling in the unit for the purpose of Employment within Australia, please be sure to first check the provincial requirements for employment in your area from the map of Australia.

To protect the integrity of the Statement of Attainment Certificate you will receive, and the NRT logo on it, each certificate is protected by a unique ID number allocated only to you. This number is recorded against your profile and the Photo ID you will upload when you enrol. This protects the certificate from duplication and fraudulent use.

Employers and other education provider’s who may need to, can check the authenticity of your Statement of Attainment certificate by accessing the ‘Validate Certificate’ link on this website. They will be able to verify your qualification against our records.